Contact us

Questions?

Use the form below to get in touch with us!

Location

6200 Stoneridge Mall Road, Suite 300
Pleasanton, California 94588, USA

Call

+1-925-708-7457
Mon - Sat, 10:00 AM - 6:00 PM IST

Email

support@vineerobot.com

Frequently Asked Questions

We offer standard and express shipping options. Standard shipping takes 5-7 business days, while express shipping takes 2-3 business days.

Yes, we ship to most countries worldwide. International shipping times vary by location.

Once your order ships, you'll receive a tracking number via email that you can use to monitor your delivery.

We accept returns within 30 days of purchase. Items must be unworn and in original condition with tags attached.

Contact our customer service team with your order number to start the return process. We'll provide you with a return label.

Yes, we offer exchanges for different sizes or colors. Please contact us to arrange an exchange.

Please refer to our size guide available on each product page. If you're between sizes, we recommend sizing up.

Care instructions are included on the label of each item. Generally, we recommend washing in cold water and hanging to dry.

We're committed to sustainability and use eco-friendly materials whenever possible. Check individual product descriptions for details.